Returns & Exchanges

Due to the perishable nature of our artisanal food products, we offer returns or replacements on items that arrive damaged or incorrect within 48 hours of delivery. We are committed to ensuring every taste of our global selection meets your highest expectations.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your package for any signs of damage or missing items from your global food selection.

• 2.
  Contact Support

  Email our customer care team within 48 hours of receipt with your order number and clear photographs of any damaged goods or packaging.

• 3.
  Validation Process

  Our quality assurance team will review your claim within 2 business days to verify the issue and determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship a replacement product at no additional cost to you.